CONCIERGE
CASE MANAGEMENT
Personalized support for your family's long-term peace of mind.
One Trusted Partner
At Guidelight Group, we offer a concierge-style private case management service designed to help families navigate the complexities of life with a disability—now and into the future.
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This service is ideal for families who want a trusted professional to walk alongside them, offering steady guidance, expert coordination, and a clear plan for what comes next.
Comprehensive, Personalized Support
Our concierge service is a flexible, ongoing partnership tailored to meet the unique needs of your family and your loved one with a disability. We become your go-to resource—your case manager, coach, advocate, and long-term planner all in one.
With deep expertise in the California Regional Center system and other disability services, we bring clarity and confidence to an often-confusing landscape. And we stay by your side—coordinating services, managing the day-to-day, and helping you plan for the future.
What We Support
Our concierge case management service includes support across all aspects of your loved one's life, including:
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Navigating Services & Systems
We help you understand and access the full range of supports available—especially through the Regional Center—and make sure nothing falls through the cracks. -
Coordinating the Details
We organize and manage the many moving parts of your loved one’s support system, ensuring providers are aligned, schedules work, and everyone is communicating. -
Advocating for What’s Needed
Whether it’s advocating with the Regional Center, attending IPP meetings, or helping resolve service gaps, we make sure your family’s voice is heard. -
Planning for the Future
We help you think long-term—about housing, support models, life after high school, and what will happen when you are no longer the primary caregiver. -
Employment & Meaningful Life Goals
We guide your loved one in exploring work and community opportunities that fit who they are, and help make those goals a reality. -
Supporting Parents & Caregivers
We’re also here for you. As parents and caregivers approach retirement, we offer reassurance and expert guidance to help you step back with confidence.
Who This Service Is For
Our concierge case management is designed for families who want a higher level of support and professional coordination for a teen or adult with a disability. Many of our clients are:
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Parents seeking reliable, long-term partnership with a trusted professional
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Parents navigating aging and caregiving at the same time
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Families unsure how to plan for their adult child’s future support and quality of life
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Adult siblings assuming primary caregiving responsibilities for the first time
A Relationship Built on Trust
We know how personal and important this work is. That’s why we focus on building real relationships—with both your loved one and your family. Our goal is not just to coordinate services, but to be a steady, supportive presence you can count on, year after year.